KEYWORD SEARCH
首页客户服务常见问题
FAQ
A001.
「酱」是「酰」和「醢」的总称,起源于中国。根据历史记载,于公元3000 年前之周朝就开始生产酱,到春秋战国时期就已成为不可缺少的调味品,论语乡党篇中也曾提到:不得其酱不食。最初出现的酱是以肉类为原料,一般称为肉酱,古籍中也有称为肉醢或醢酱,之后随着农业的发展,出现以鼓物及豆类为原料,且得到迅速发展,尤其以大豆为原料的豆酱更是发展迅速。目前的酱类趋势则走向健康方便。
Sauce is composed of acid and salt, originating from China. Sauce was an indispensable seasoning about 3000 BC. At the beginning, it was made from meat, so it is also called as meat sauce. With the development of agriculture, soybean and cereals were used as its material. The development of soybean sauce is particularly quick. At present, health and convenience are two important factors for the sauce.
A002.
1. 无不良之油耗味。
    Without bad oily smell.
2. 无发霉、酸败、膨罐之现象。
    No mildew, decay or bulged can.
3. 标示要清楚。                        
    Clear identification or marking.
A003.
1. 开罐前应避免阳光直射。
    Direct sun shall be avoided before opening.
2. 开罐后将罐口擦拭干净,密封后冷藏,并且尽快使用完。
    Bottle mouth shall be duly cleaned after opening. Store
    in the refrigerator of sealing, and use it up as soon as possible.
A004.
忆霖企业目前有针对素食人士设计全素(无蛋、韭菜、大蒜、牛奶等)之调味酱,一般都会标示「素食可用」字样,目前主要有忆霖西红柿酱、甜辣酱、 素食高汤、香菇素蚝油…等产品。为了保障素食人士之权益,本公司设计加工程序可有效区隔荤食产品的污染,藉由制程设计及换线生产,将可使您的素食吃的更心安。除了自有品牌的素食产品,同时也是国内最大的素食业者伙伴,为素食同业代工设计,包装相当多样的素食产品,并愿意提供咨询服务,告知忆霖及代工素食产品信息。
上海忆霖食品有限公司 +86-21-54886348 
上海松江忆霖食品有限公司 +86-21-57602907

Sauce designed by Yilin Enterprise for vegetarian (free from egg, leek, garlic and milk) will show "Also for Vegetarian". At present, ketchup, sweet & piquant sauce, vegetable broth, mushroom vegetable oyster oil are available for the vegetarian. For the vegetarian, our products for vegetarian have been clearly separated in our production lines, so the vegetarian can use our products without any worry. Not only has the Company the brand of our own relating to vegetarian products, but also is the good partner of vegetarian firms. We can pack and design and accept any consultation for the vegetarian firms.
Tel:  +86-21-54886348 / +86-21-57602907.
A005.
基本上送货服务是以「箱」与「袋」为单位,运费另计。有需求请恰各营业所,我们将有业务专员为您服务
上海忆霖食品有限公司 +86-21-54886348
上海松江忆霖食品有限公司 +86-21-57602907
Basically, delivery service is based upon "Carton" or "Bag" as unit. Freight will be charged separately. If you need this service, please contact our sales office: Tel: +86-21-54886348 / +86-21-57602907.
A006.
一般来说今天订货明天就能拿到,但若是较特殊产品或是大量订货,需请工厂新生产,原则上生产作业时间为一个星期,如有需求请恰各营业所,我们将有业务专员为您服务。
上海忆霖食品有限公司 +86-21-54886348
上海松江忆霖食品有限公司 +86-21-57602907
In general, if you order today, the goods will arrive on the following day. However, in case of special item or big order, we need arrange production again. Basically, the delivery time is one week. If you any need, please contact our sales office: Tel:+86-21-54886348 / +86-21-57602907
A007.
有的,但是必须有一基本数量,基本数量会依照实际产品不同而异。有需求请恰特贩部门,我们将有专员为您服务。
上海忆霖食品有限公司 +86-21-54886348
上海松江忆霖食品有限公司 +86-21-57602907
Yes, but basic quantity is required. Basic quantity is subject to the kind of product. If you any need, please contact our sales department: Tel: +86-21-54886348 / +86-21-57602907.
 
A008.
依公司规定,对于新客户收款方式为「款到发货」。
According to the regulations of the Company, "Cash on Delivery" is for new customer.
A009.
黑胡椒酱其浓稠度较高,是针对一般炒肉丝、肉片、青菜时,肉品青菜本身会释放出水来之特性而调配,适合调理烹煮时使用。黑胡椒牛排酱则稠密度较低,是针对直接沾食使用而设计的调味沾酱。
Due to high condensation, when Black Pepper Sauce is used for frying shredded meat, sliced meat and vegetable, meat or vegetable can release moisture. It is suitable for cooking. Black Pepper Beef Steak Sauce has lower condensation, so it is a sauce designed for direct use or contact with food.